Items in new, unused, and shelf-ready condition with all original packaging may be returned within 30 days of receipt for a refund or exchange.
Exceptions to this return policy include, but are not limited to, the following:
1. Sale items, discounted items, custom orders, special orders and monogrammed items are not returnable. Items discounted from their MSRP, such as rugs, and items discounted during special promotion periods are returnable
2. Art, furniture, mirrors, and sterling silver items are not returnable.
3. Alain Saint Joanis, Alberto Pinto, Ambella Home, Andrew Martin, Anna Weatherley, Boyd, Chelsea House, Christofle, Coastal Living, Coup & Co, Currey, Daum, David Mellor, Downright, Ercuis, Essentials for Living, Four Hands, Frederick Cooper, Hering Berlin, Interlude Home, Ivy Guild, Jamie Young, John-Richard, J Seignolles, Kelly Hoppen, Lalique, Made Goods, Maison 55, Medard de Noblat, Meissen, Mike & Ally, Nellcote Studio, Noir, Nuevo, Odiot, Rani Arabella, Reagan Hayes, Regina Andrew, Sonder, Thomas Bina, Varga, Wildwood Lamps and Worlds Away items are not returnable.
4. Herend, Jay St